Next- Day Delivery and Shipping Policy
Effective Date: June 27, 2026
Thank you for shopping with The Gentle Nest Co.! We know that when you're feeding a baby, timing matters. Our goal is to get your order to you as quickly and accurately as possible.
Order Processing
Orders are typically processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
During periods of high order volume, processing times may be slightly longer. If a significant delay occurs, we will contact you using the email address provided with your order.
Local Next-Day Delivery
We proudly offer next-business-day local delivery to eligible addresses within the Kansas City metro area.
If your shipping address qualifies, the local delivery option will automatically appear during checkout.
Please note:
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Orders must be placed before the posted daily cutoff time (if applicable) to qualify for next-business-day delivery.
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Delivery availability may be affected by severe weather, holidays, or other unforeseen circumstances.
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Someone does not need to be home to receive most deliveries unless otherwise noted.
Standard Shipping
We ship throughout the United States using trusted shipping carriers.
Shipping is offered free for U.S.-based addresses, with orders over $40 USD. Orders less than the minimum set cart total are charged a flat shipping rate of $4.95 USD. Orders with Canada address have a flat shipping rate of $6.95 USD per order.
Once your package has been shipped, you will receive a confirmation email with tracking information when available.
Shipping Delays
While we work hard to ship orders promptly, delivery times are estimates and cannot be guaranteed.
The Gentle Nest Co. is not responsible for delays caused by:
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USPS, UPS, or other shipping carriers
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Weather conditions
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Holidays
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Natural disasters
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Carrier service interruptions
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Incorrect or incomplete shipping addresses provided by the customer
Incorrect Shipping Information
Please carefully review your shipping address before submitting your order.
If you notice an error, contact us as soon as possible. While we will do our best to make changes before your order ships, we cannot guarantee that modifications can be made once processing has begun.
Customers are responsible for additional shipping charges resulting from incorrect addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.
We will gladly assist you in working with the shipping carrier to resolve the issue.
Local Delivery Questions
If you have questions about whether your address qualifies for local next-day delivery, please contact us before placing your order. We'll be happy to help.
Contact Us
If you have any questions about shipping or your order, please contact us:
The Gentle Nest Co.
Email: contact@thegentlenestco.com