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Terms & Conditions

Effective Date: June 27, 2026

Welcome to The Gentle Nest Co. By accessing or using our website, purchasing products, or using our services, you agree to the following Terms & Conditions. Please read them carefully.

If you do not agree with these Terms, please do not use this website.​​​​​​​​

About Us

The Gentle Nest Co. is an online retailer offering breastfeeding, pumping, infant feeding, and parenting products, along with educational resources created by a Registered Nurse (RN) and International Board Certified Lactation Consultant (IBCLC).

Use of Our Website

By using this website, you agree to:

  • Be at least 18 years old or use the site with parental permission.

  • Provide accurate information when placing an order.

  • Use this website only for lawful purposes.

  • Not interfere with the operation or security of the website.

We reserve the right to refuse service or cancel orders at our discretion.

Product Information

We strive to ensure product descriptions, images, and pricing are accurate. However: Colors may vary depending on your device. Packaging may differ slightly from images. Manufacturers may update products without notice. We reserve the right to correct errors or update information at any time without prior notice.

Orders

Submitting an order does not guarantee acceptance.

Orders may be canceled if:

  • Payment cannot be processed.

  • Inventory becomes unavailable.

  • Fraudulent activity is suspected.

  • Incorrect pricing or listing errors occur.

If your order is canceled after payment, a full refund will be issued.

Pricing

Prices are listed in U.S. Dollars (USD).

Prices may change without notice.

Applicable taxes and shipping costs are calculated at checkout.

Shipping

Shipping estimates are provided for convenience only and are not guaranteed.

The Gentle Nest Co. is not responsible for delays caused by:

  • USPS

  • UPS

  • FedEx

  • Weather

  • Holidays

  • Carrier disruptions

Risk of loss transfers to the customer once the package has been accepted by the shipping carrier.

Returns & Exchanges

Please review our Return Policy for complete details.

For hygiene and safety reasons, certain breastfeeding and infant feeding products cannot be returned once opened or used.

Product Safety

Customers are responsible for using all products according to manufacturer instructions.

Always inspect products before each use and discontinue use if any damage or wear is observed.

Adult supervision is required whenever infants or children use products purchased from The Gentle Nest Co.

Educational Information

The educational materials provided on this website—including blog posts, product recommendations, social media content, and downloadable resources—are intended for informational purposes only.

Nothing on this website constitutes medical advice or establishes a healthcare provider–patient relationship.

Always consult your physician, pediatrician, or qualified healthcare provider regarding concerns about you or your child's health.

Lactation Information Disclaimer

Although educational content is created by an RN and IBCLC, information provided through this website should not replace individualized medical or lactation care.

Purchasing products or reading educational content does not establish a provider-client relationship.

Limitation of Liability

To the fullest extent permitted by law, The Gentle Nest Co. shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Lost profits

  • Loss resulting from misuse of products

  • Allergic reactions or sensitivities to product ingredients

Our total liability shall not exceed the purchase price of the product involved.

Natural Products Disclaimer

Some products sold or manufactured by The Gentle Nest Co. contain natural ingredients.

Customers are responsible for reviewing ingredient lists and avoiding products containing ingredients to which they or their child may be allergic or sensitive.

Discontinue use immediately if irritation occurs.

Intellectual Property

All content on this website—including:

  • Logos

  • Product descriptions

  • Graphics

  • Educational materials

  • Photography

  • Videos

  • Blog posts

  • Downloads

is the property of The Gentle Nest Co. and may not be copied, reproduced, or distributed without written permission.

User Content

If you submit reviews, comments, testimonials, or photographs:

You grant The Gentle Nest Co. a non-exclusive, royalty-free license to use, display, reproduce, and share that content for marketing and promotional purposes.

We reserve the right to remove content deemed inappropriate.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or policies of those websites.

Privacy Policy

Your use of this website is also governed by our Privacy Policy.

Disclaimer of Warranties

Products and services are provided "as is" and "as available."

The Gentle Nest Co. makes no warranties, express or implied, including merchantability or fitness for a particular purpose, except where prohibited by law.

Governing Law

These Terms & Conditions shall be governed by the laws of the State of Missouri, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the state or federal courts located in Missouri.

Changes to these Terms

We may update these Terms & Conditions at any time without prior notice.

The updated version will become effective immediately upon posting on this website.

Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

​

The Gentle Nest Co.
Email: contact@thegentlenestco.com

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